Your data, your call

Delete Your Account

Applies to the Flyding app and website · Effective 18 July 2026

You can delete your Flyding account and personal data at any time. Here's exactly how, and exactly what happens.

◆

Option A — Delete in the app (fastest)

  1. Open your Profile

    Launch Flyding and tap the Profile tab in the bottom navigation.

  2. Go to Settings → Account

    Tap the gear icon, then Account.

  3. Tap "Delete account"

    Choose Delete account at the bottom of the screen. Review the summary of what will be removed.

  4. Confirm

    Re-authenticate with your sign-in method and confirm. You'll get an email confirming the request. Deletion completes within 30 days.

Option B — Request by email

  1. Email us

    Write to privacy@flyding.app from the email address on your account with the subject "Account deletion request."

  2. Verify it's you

    We'll confirm your identity to protect your account. This may involve replying from your registered email or confirming recent activity.

  3. We process the deletion

    Once verified, we delete or anonymize your data within 30 days and email you when it's done.

◆

What gets deleted

  • Your profile and account details (name, email, sign-in identifier)
  • Booking history and preferences
  • Sparks balance, streaks, reward boxes, and perks
  • Device and usage data tied to your account
  • Advertising identifiers linked to you
  • Support messages, where not needed for a legal record

What we may keep

  • Transaction records required for tax, accounting, and refunds — retained in line with law, then deleted
  • Data needed to prevent fraud or abuse, or to resolve disputes
  • Anonymized/aggregated data that can no longer identify you
  • Records we are legally required to retain

Retained records are limited to what the law requires and are removed once no longer needed.

Heads up before you delete:
◆

Timeline

StageWhat happensWhen
Request receivedYou confirm in-app or we verify your email requestImmediately
Account deactivatedYou're signed out; the account is no longer usableWithin 24 hours
Data erasedPersonal data deleted or anonymized across our systems and backupsWithin 30 days
ConfirmationWe email you that deletion is completeOn completion

Just need a break?

If you only want to stop notifications or step away, you don't have to delete your account. You can turn off notifications and revoke location or tracking permissions in your device settings, and simply sign out. Your streak will pause, but your account stays put until you decide.

Need help? Contact privacy@flyding.app.

← Back home